Whistleblower Policy

For the purpose of this Policy, MC Labour Group is comprised of the following companies:

  • MC Shared Services Pty Ltd ACN 626 481 418;
  • MC Labour Services Pty Ltd ACN 078 417 133;
  • MCLS (Aust) Pty Ltd ACN 169 551 571;
  • MC Security Services Pty Ltd ACN 120 583 084;
  • MC Traffic Management Pty Ltd ACN 154 671 539;
  • MC Height Safety Pty Ltd ACN 604 992 716; and

(together and separately (as applicable) MC Labour Group, MC Labour, Company, we, us, our).

1. Policy

MC Labour Group is committed to adhering to its statutory obligations, its rules and values. We are committed to providing those involved with our Company a safe environment to raise breaches of internal rules or policy, or Disclosable Conduct relating to the Company, its branches, officers, employees or members.

In cases where people feel they need to be protected in relation to raising a matter, this Policy outlines the protections that will apply.

2. Purpose

The purpose of this Policy is to:

  • provide you with an understanding of what can be reported under this Policy;
  • demonstrate the importance MC Labour places on ensuring a safe and supportive environment where our people feel confident to raise breaches of internal rules or Disclosable Conduct relating to the Company, its branches, officers, employees or members;
  • assist to create a culture within MC Labour that encourages our people to speak up and raise breaches of internal rules or policy, or Disclosable Conduct relating to the Company, its branches, officers, employees or members;
  • explain the processes for reporting breaches of internal rules or policy, or Disclosable Conduct, including what happens when you make a report; and to
  • outline how you will be protected if you make a report.

3. Scope

a. The Scope of this Policy – People

The following people can make a disclosure within the Company:

  1. an officer or former officer of the Company, or one of its branches;
  2. an employee or former employee of the Company, or one of its branches;
  3. a member or former member of the Company, or one of its branches; or
  4. a person who is (or was) a supplier to, or has (or had) a transaction with, the Company or one of its branches;
  5. a person who is (or was) a supplier to, or has (or had) a transaction with, an officer or employee of the Company or one of its branches;
  6. an employee (or former employee) of a supplier or person who had such a transaction[1]; or
  7. a lawyer on behalf of a discloser in one of the above categories.

b. Scope of this Policy – Conduct

The scope of this Policy relates to conduct which:

  • breaches the Company’s internal rules and policies; and/or
  • is Disclosable Conduct under the Fair Work (Registered Corporations) Act (RO Act), including alleged reprisals for making a disclosure, as defined in Part 4 of this Policy (as well as in section 6 of the RO Act)[2].

c. Out of scope – Complaints and grievances

From time to time you may have a Complaint in relation to service levels, policy decisions, or an employment-related grievance with another person within the Company, which is not Disclosable Conduct or a breach of the Company’s rules or policies.

If you have a Complaint about a service issue or policy decision or you wish to raise a grievance issue, refer Discrimination, Harassment and Bullying Policy 1.4 or speak to your Manager, or the relevant committee or Human Resources’ contact person.

4. Defining Disclosable Conduct

Disclosable Conduct is conduct, as defined in the RO Act, that may be reported to the Registered Organisation Commission (ROC) or other responsible external agencies, which amounts to a suspected contravention of the law.

Disclosable Conduct is defined in section 6 of the RO Act as follows:

Disclosable conduct means an act or omission that:

a) contravenes, or may contravene, a provision of this Act, the Fair Work Act or the Competition and Consumer Act 2010; or

b) constitutes, or may constitute, an offence against a law of the Commonwealth.

Although Disclosable Conduct can be reported to external agencies, such as the ROC, in many cases, if it is dealt with promptly and effectively, the Company will be capable of dealing with the matter internally to reach an appropriate resolution.

Some examples include:

  • refusing membership of a Company when eligible (s.166, RO Act);
  • using Company’s resources to favour one candidate over another in a Company’s elections (s.190, RO Act);
  • breach of duties as an officer or employee in relation to financial matters (ss.285 to 288, RO Act);
  • coercion to exercise or not exercise a workplace right (s.343, RO Act);
  • adverse action due to membership / non-membership of an industrial association (s.346, FW Act);
  • breach of right of entry notice requirements (s.487, FW Act);
  • hindering or obstructing an entry permit holder (s.502, FW Act);
  • dishonest conduct by an employee or officer of a Company or branch.

5. What is (and isn’t) ‘Disclosable Conduct’

Not everything that can be complained about amounts to Disclosable Conduct.

As defined above (and in the RO Act) Disclosable Conduct must be a suspected breach of the RO Act, the Fair Work Act or the Competition and Consumer Act 2010, or criminal offence.

Examples of things which would be Disclosable Conduct include:

  • A breach of an officer’s duties to the Company in relation to financial management;
  • providing false or misleading information in a document;
  • misuse of the Company’s resources;
  • unauthorised payments being made;
  • election-related offences;
  • coercion to exercise or not exercise a workplace right;
  • refusing membership to a person entitled to be a member;
  • failing to lodge required documents.

However, things that (on their own) would usually not be Disclosable Conduct include:

  • complaints about the level of service received from the Company or a particular official;
  • a difference of opinion about a policy adopted by the Company;
  • not being elected as a workplace representative;
  • employment disputes with your employer (where your employer is not the registered Company);
  • disagreeing with the decision of the Company to donate to a particular cause.

6. Reporting Disclosable Conduct

Every person in the Company has a role and responsibility in ensuring the Company is run ethically and in accordance with its internal rules and policies. Where matters related to breaches of internal rules or policies or Disclosable Conduct are identified they should be raised as soon as possible. In instances where a person has concerns about making a report, reports can be made anonymously.

a. Who can report a matter?

Officers, employees, members, suppliers

As outlined in Part 3a of this policy, all officers, employees, members and suppliers are an essential part of reporting matters to the Company. It is not acceptable to ‘walk past’ or ‘turn a blind eye’ to reportable Matters.

If you become aware of a matter you should raise it as soon as practical with the people responsible for handling matters, outlined below. Raising your matter early allows it to be addressed in the right way by an appropriate person. You should not attempt to conduct any investigation yourself before raising the matter as this could interfere with any future actions or, in rare cases, could put your safety at risk.

If you have fears for your wellbeing, safety, or fear of reprisal as a result of raising your matter, you should mention these at the time you report the matter.  You will be noted by the Company as a Discloser, and afforded the protections outlined under this Policy, and where eligible legislative disclosure requirements are met, protected under the provisions of the RO Act.

b. Who should I report my matter to?

i. Your Manager or Whistleblower Protection Officer (WPO)

Sometimes, a suspicion of wrongdoing may arise from a misunderstanding and is not in fact wrongdoing. Accordingly, you are encouraged to check with your designated Official/Manager or Whistleblower Protection Officer to seek an immediate response as internal channels of reporting are favoured. Remember, in some instances, communication is restrained by confidentiality requirements or other legitimate reasons. However, where you believe the response to your matter raised is not appropriate, then alternative reporting mechanisms are available.

To find out who is a Whistleblower Protection Officer you can refer to clause 6, b,iii.

Please Note: In instances where you are external to the Company, you are encouraged to speak to your local representative (if you are a member) or your account manager (if you are a supplier).

ii. Human Resources

If you do not wish to raise the matter with your designated Official/Manager or Whistleblower Protection Officer, you should consider raising the matter with the relevant committee or your Human Resources (HR) department so they can assist you in relation to your matter. Again, there are alternate reporting mechanisms available.

iii. Whistleblower Protection Officer

In cases where you do not feel safe to speak to any of the internal reporting channels, and you wish to be protected by the Company as a part of raising your matter, you can report your matter to the Whistleblower Protection Officer (the WPO) as described in this Policy. The WPO is a senior member of the Company who is responsible for receiving whistleblower disclosures of wrongdoing.

The WPO must forward the matter to the appropriate Whistleblower Investigation Officer (the WIO) who will conduct the inquiry/investigation.

The WIO must after reasonable assessment

  1. be satisfied that action taken in response to the inquiry/investigation is appropriate to the circumstances;
  2. ensure that all investigations are carried out in line with the principle of procedural fairness.

The WIO and WPO can be contacted through the channels below:

Whistleblower Protection Officer’s Name(s)

Donald Cairney – Sales Manager

Phone: 0448 123 390

Email: donald.c@mclabour.com.au

Brad Donnini – Corporate Service Manager

Phone: 0412 277 284

Email: brad.d@mclabour.com.au

Gary Phipps – Commercial Manager

Phone: 0418 812 815

Email: gary.p@mclabour.com.au

Alvina Ramasawmy – Snr Accountant

Phone: 03 9661 0500

Email:  alvina.r@mclabour.com.au


Whistleblower Investigation Officer’s Name(s)

Frank MagdicCFO

Phone: 03 9661 0500

Email: frank@mclabour.com.au

Kingsley Berry – Group Manager, WHSE   

Phone: 03 9661 0500

Email: kingsley@mclabour.com.au

Fleur Tapper – HRBP

Phone: 03 9661 0500

Email: fleur.t@mclabour.com.au

Whistleblower Hotline Web & Online


Whistleblower Hotline Email address


7. What happens when you report Disclosable Conduct to your Company

When you report a matter of a breach of internal rules, policy or Disclosable Conduct under this Policy, you should provide as much information as possible. Information such as dates, times, location, individuals involved, other witnesses, physical evidence (e.g. documents, images) and any other general information may be helpful to assist the Company to determine how to take appropriate action.

Any information you provide to the Company may be used by the Company in assessment of an investigation or other appropriate action. Examples of actions could include:

  • a satisfactory explanation can be provided in relation to the matter;
  • the matter is resolved by speaking to one or more parties;
  • the matter is recorded and monitored going forward;
  • a decision is made to investigate (internally or via independent, external investigators);
  • the matter is referred to another agency; or
  • a combination of the above.

Where practicable, you will be contacted and advised of what action will be undertaken.

If the Company determines that your matter should be investigated, the investigation may be conducted by the Whistleblower Investigation Officer (WIO), an appropriately capable officer or employee of the Company nominated by the WIO, or by an external investigator appointed by the Company. All investigations will be conducted in a manner that is procedurally fair, confidential, conducted without bias and in a timely manner.

At the end of an investigation, you may be informed of the outcome of the investigation by the Company. The Company may in certain circumstances, whether required by law or in its discretion, inform the ROC, the Fair Work Commission or the relevant authority of any contents of the investigation.

Additional information and resources can be found at the ROC’s website http://www.roc.gov.au/.

8. How are you protected

a. Confidentiality

If you report a breach of internal rules or policies, or a concern relating to Disclosable Conduct to the Company under this Policy, you will have your details, and the information you provide, treated in strictest confidence. The Company will only share your details on a need to know basis with those within the Company who have a role to play in looking into your matter. In addition, there may be certain times under applicable law where the Company is required to share your details as part of its legal obligations.

b. Protection

MC Labour is committed to ensuring that if you raise a matter under this Policy you are provided support and protection from reprisal or personal or financial disadvantage because of making that report.

You will be protected under the RO Act when you raise a matter relating to Disclosable Conduct within your Company, just the same as you would have been if you had raised the Disclosable Conduct with the ROC. This extended protection, is another reason raising matters within your Company in the first instance is usually the quickest and most effective option.

Protection under the RO Act

The RO Act provides protection to a person who makes a ‘protected disclosure’. A protected disclosure is defined in the RO Act. To qualify as a protected disclosure, the disclosure must:

  • be made by a discloser listed in Part 4 of this Policy;
  • be about suspected Disclosable Conduct (as defined in Part 3c of this Policy, i.e. a suspected contravention of relevant Commonwealth laws);
  • be capable of being reported to an authorised recipient in a relevant government agency.

Importantly, the RO Act protects an eligible disclosure even if it is reported internally to the registered Company. This is because section 337BA of the RO Act stipulates that a disclosure is protected under the RO Act if the person made, or could have made, the disclosure to the ROC or other authorised recipient.

Section 337BA provides protection where:

  1. A person (the first person) takes a reprisal against another person (the second person) if
  2. The first person causes (by act or omission) any detriment to the second person; and
  3. When the act or omission occurs, the first person:
    1. believes or suspects that the second person or any other person made, may have made, proposes to make or could make a disclosure that qualifies for protection under this Part; or
    2. should have known that the second person or any other person made, may have made, proposes to make or could make a disclosure that qualifies for protection under this Part.

This confirms that under the RO Act, if you raise Disclosable Conduct within the Company, you will be afforded the same protection from reprisal as if you had reported the eligible disclosure to the ROC or another authorised recipient in an external agency.


A discloser is protected from reprisal being taken against them, to their detriment (whether by act or omission), as a result of making that disclosure.

Detriment is defined in Section 337BA of the RO Act as follows:

“Detriment includes (without limitation) any of the following:

(a)         dismissal of an employee;

(b)         injury of an employee in his or her employment;

(c)         alteration of an employee’s position to his or her detriment;

(d)         discrimination between an employee and other employees of the same employer;

(e)         harassment or intimidation of a person;

(f)          harm or injury to a person, including psychological harm;

(g)         damage to a person’s property;

(h)         damage to a person’s reputation.”

Reprisals may be the subject of criminal penalties, civil penalties or other civil remedies (such as reinstatement, injunctions, etc) if the disclosure is the reason (or part of the reason) for the reprisal action being taken.

A discloser who makes a protected disclosure will not be subject to:

  • Any criminal or civil liability for making the disclosure (s 377B(1)(a)), or
  • The enforcement of any contractual or other right or remedy against them on the basis of their disclosure (s 377B(1)(b)).

However, it is important to understand that if a person makes a protected disclosure, they are not exempt from the consequences of their own misconduct.

The ROC’s Fact Sheet Protection for Whistleblowers (FS003) – available on the ROC website – provides comprehensive information on the protections available.

c. Anonymity

Anonymous reports of wrongdoing are accepted under this Policy. Anonymous reports may have significant limitations that inhibit a proper and appropriate inquiry or investigation. These limitations may include the inability to provide feedback on the outcome and/or to gather additional particulars to assist the inquiry/investigation.

9. Failure to comply with this Policy

Any breach of this Policy may result in disciplinary action, including dismissal from the Company.

10. Reporting Disclosable Conduct to an external agency

If your matter relates to Disclosable Conduct and it is not practical to report your matter within your Company in the first instance, you can report Disclosable Conduct to the relevant external agency. You must make the disclosure to one of the following:

  • the Commissioner or the staff of the ROC;
  • the General Manager or the staff of the Fair Work Commission (the FWC);
  • an FWC Member;
  • the Australian Building and Construction Commission (the ABCC) Commissioner, their Deputy or an inspector of the ABCC;
  • the staff of the Fair Work Ombudsman.

Any of these people are able to receive a disclosure from a whistleblower and using it will trigger the whistleblower process. A whistleblower is also able to give the information to their lawyer and have their lawyer contact one of the people in the above list with the information.

A person does not need to use the word ‘whistleblower’ to be protected however using it may help the agency receiving the information quickly to recognise the importance of the disclosure.  The person also has no obligation to give the agency their name or contact details, however this can have implications as to whether a disclosure is able to be properly investigated.

For further details as to what constitutes Disclosable Conduct, visit the ROC’s website: http://www.roc.gov.au/ and read the information on “What is Disclosable Conduct”.

11. Review

This policy will be reviewed annually

[1] For example, this could include an employee of a State registered association if that association provides to a federally registered organisation or branch

[2] Disclosable Conduct can also be reported to the ROC at regorgs@roc.gov.au

12. Authorisation

Authorised by the Managing Director: Marc Lunedei